Turn everyday messages into powerful moments with RCS that engage deeply convert faster drive action drives results
Connect with your Android users through rich, verified messages — powered by Hello CRM’s smart automation and multichannel engine.
Get
Verified business messages
Send
Carousels, images, videos, buttons
Automate
Get Personalized Automation
Rich Media Broadcasts
Share personalized offers, video demos, appointment reminders, and more — directly to Android inboxes with tap-to-act buttons
WhatsApp Bot
Click to WhatsApp Ads
Plug & Play Integration
Easily integrate with your CRM or marketing stack — trigger messages from forms, payment actions, or lead stages
Why Hello Wins?
Interactive RCS Campaigns
Send highly engaging messages with branded content, smart replies, and rich media — at scale.
Click-to-Message RCS Ads
Run mobile ads that open rich conversations in RCS — fully trackable and integrated with your CRM.
Integrated & Intelligent
Sync RCS with your workflows, forms, and lead capture tools — so every message is personalized and perfectly timed.
Click-to-Message RCS Ads
Run mobile ads that open rich conversations in RCS — fully trackable and integrated with your CRM.
RCS Chat Flows
Let customers book, buy, or get support via smart guided flows using buttons and quick replies — no forms required.
Plug & Play Integration
Easily integrate with your CRM or marketing stack — trigger messages from forms, payment actions, or lead stages.
Always deliver — even when RCS isn’t supported
For devices or carriers that don’t support RCS, Hello CRM automatically switches to SMS with a smart web-based fallback.
RCS + Hello CRM = Multichannel, Multiplied
Don’t silo your communication. Let channels work together. Hello CRM empowers you to orchestrate messaging across RCS, SMS, WhatsApp, and Voice — all in one unified workflow.
- Launch a campaign in RCS
- Auto-fallback to SMS if RCS isn’t supported
- Escalate to WhatsApp when engagement is high
- Route to a voice agent when urgency spikes
- Track all interactions in a single CRM timeline
Secure. Verified. Reliable.
Your brand deserves protection — and your customers expect it.
Hello CRM delivers enterprise-grade security and compliance without compromising speed or reach.
- Google-verified business messaging
- Fully compliant with DPDP, GDPR, and global standards
- Auto fallback to SMS if RCS delivery fails
- Escalate seamlessly to WhatsApp or Voice
- 99.9% reliable delivery with carrier-grade uptime
Take Your Messaging Beyond Apps — With Richer, Smarter RCS
Build Trust with Verified Senders
Authenticate your brand by registering your sender ID. Verified messaging improves trust, reduces fraud, and secures every conversation.
Keep Messages On-Brand
Showcase your logo, name, and brand colors in every message — for a consistent, recognizable experience across all customer touchpoints.
Rich, Two-Way Conversations
Send and receive images, videos, audio, GIFs, documents, and more. Deliver a fully interactive, app-like chat experience in the inbox.
Interactive Offers in One Message
Combine up to 10 rich cards with product visuals, swipe actions, and tap-to-buy CTAs. Make it easier for customers to explore and convert.
One-Tap Customer Responses
Embed quick-reply buttons in your messages. Let users book, confirm, call, or chat — instantly and effortlessly.
More Secure OTP Delivery
Deliver One-Time Passwords via RCS to add an extra layer of verification. It’s smarter, safer, and user-friendly.
Launch RCS Campaigns in Minutes — No Code Needed
Rich messaging, simplified.
Whether you’re sending a promotion or a post-purchase update, Hello CRM makes it easy to design, personalize, and deploy RCS flows without a single line of code.
- Drag-and-drop campaign builder for RCS journeys
- Dynamic content blocks that pull from your CRM
- Link tracking, media previews, and CTA buttons
- Reusable automation workflows for every stage of the funnel
Say goodbye to scattered conversations. Hello CRM gives you one powerful inbox where every RCS, WhatsApp, SMS, and email message lives — fully synced and easy to manage.
B2B & SaaS
Power up your sales funnel with lead nurturing, webinar invites, and product updates
Ecommerce & Retail
Increase sales and customer loyalty with personalized messaging and automated engagement.
Real Estate
Automate lead nurturing, follow-ups, and property alerts to keep prospects engaged and close deals quickly.
- Send personalized property recommendations
- Automate appointment scheduling and follow-ups
- Engage leads with AI-driven insights to boost conversions
Automotive
Service reminders, insurance renewal updates, and vehicle promotions
- Send service reminders, promotions, and test drive invites
- Automate lead nurturing and appointment scheduling
- Engage customers with AI-driven insights for targeted offers and follow-ups
EdTech
Drive student enrollment and engagement with automated communication and personalized learning journeys.
Fin-Tech
Recover abandoned carts, send exclusive deals, and drive repeat sales.
Hospitality
Enhance customer satisfaction and streamline operations with automated messaging and personalized interactions
- Automate booking confirmations, check-in details, and service reminders.
- Personalize offers and recommendations to enhance guest experiences.
- Collect real-time feedback and reviews to drive loyalty and repeat stays.
Recruiting & HR
Streamline recruitment and workforce communication with automated messaging and smart follow-ups.
- Keep candidates informed with timely updates on applications
- Simplify onboarding & internal communication
- Improve hiring with data-driven insights & automated follow-ups
FAQs
Frequently
Asked Questions
What is RCS messaging and how is it different from SMS?
RCS (Rich Communication Services) is the next generation of SMS. It allows you to send branded, interactive messages with images, videos, buttons, carousels, and real-time tracking — all within the customer’s native Android messaging app.
Will RCS work on all phones?
RCS is supported on most modern Android devices using the Google Messages app. If a contact doesn’t support RCS, Hello CRM automatically falls back to SMS to ensure your message is still delivered.
How is RCS integrated into Hello CRM?
RCS is fully built into Hello CRM’s multichannel automation and inbox. You can send, automate, and track RCS messages just like SMS, WhatsApp, or Email — and view every interaction in the same contact timeline.
Do I need to be verified to send RCS messages?
Yes, businesses must complete a one-time verification process to send branded RCS messages. Hello CRM handles this setup for you and ensures your messages meet Google’s RCS Business Messaging requirements.
Is RCS secure and compliant with data privacy regulations?
Absolutely. RCS messages are encrypted and Hello CRM is fully compliant with DPDP, GDPR, and other major data protection standards.
Can I automate RCS messages like I do with WhatsApp or Email?
Yes! You can trigger RCS campaigns based on contact behavior, lead stage, form fills, or inactivity — all using Hello CRM’s visual workflow builder.
Automate Your RCS Responses with AI Agents
Explore how AI Agents boost speed, reduce manual replies, and drive conversions.
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